FAQ's

 WHAT ARE YOUR HOURS?

 WHEN WILL MY ITEM SHIP?

current processing time: 5-7 business days

Please review our full shipping policies and procedures here: shipping info

 WHAT IS YOUR RETURN POLICY:

 Due to our strict health and safety standards and the nature of our items, we do not offer returns or exchanges for any of our jewelry pieces that have ever been worn. This is a health concern as jewelry is placed in the ears and on the skin

-All returns MUST be initiated with in 2 days of the date of receiving the item. This includes items that arrive damaged. 

-Items MUST be unworn and still in the packaging. 

-PERSONALIZED ITEMS are not eligible for return 

-SALE ITEMS are final sale and no eligible for return or exchange.

-Return shipping is the responsibility of the customer. We suggest picking a shipping option that includes tracking and insurance to protect your item from theft of loss. Any lost or stolen returns are not the responsibility of Teenie + Frey.

We have measurements and other info listed in the product description, but feel free to reach out to us at mywildlove@yahoo.com with any product questions you may have, or check out our social media pages to see our reps rocking our pieces!